Customer Satisfaction

LBF Quality Management

The Fraunhofer LBF has a system for quality management. In order to ensure continuous improvement of our customer relations, we ask our customers about our work. We will send you a letter with a password to use our online-questionnnaire after a project is completed. 

If you have any suggestions, praise or criticism, you can contact our customer satisfaction team directly by mail.

Customer satisfaction

We thank you in advance for your kind co-operation.


The German Accreditation System for Testing DAP confirmed the Fraunhofer LBF 's competence as a test laboratory according to DIN EN ISO/IEC 17025:2018.

documents on request


The LGA certification lnterCert mbH certifies that Fraunhofer LBF the application of a quality management system according to DIN EN ISO 9001.